Stand Out and Be Outstanding

Could you join our growing team of volunteers?

Volunteering can be extremely rewarding. Volunteering opportunities with NCH&C range from supporting patients with rehabilitation activities or assisting at mealtimes on the wards, to working behind the scenes helping with administration and stock room maintenance.

For some, volunteering is a route to employment. For others it’s an opportunity to gain new skills and experience or a chance to try something new which may lead to a career change. It’s also a fantastic way to meet new people and be part of a valued team.

The information below will give you an overview of some of the roles we have available, but the opportunities and the roles we have available are always developing, so please do get in touch with us so we can discuss the options that may be a good fit for you.

Why volunteer with Norfolk Community Health and Care?

NCH&C really values the contribution volunteers make to the organisation.

We offer a wide and expanding variety of roles, providing the opportunity to learn skills and put your existing ones to good use, build confidence and gain experience within a supportive and stimulating environment.

Volunteering even a small amount of time with NCH&C can be a great way to make a real difference in your local community. We will provide you with all the training and support you need to make sure you can comfortably carry out your role and enjoy your time as a volunteer with us.

Who can volunteer with NCH&C?

We are happy to hear from anyone who is honest, reliable and compassionate about supporting others. We recognise the value in welcoming volunteers with diverse backgrounds and life experiences.

To join us as a volunteer you will need to be 17 or over, although our roles based in a clinical setting are only available to those aged at least 18.

All volunteers will undertake a DBS check, however this does not mean those with a criminal record are excluded as a matter of course. Each application will be treated on an individual basis, with open and honest discussion between the applicant and a member of the volunteering team.

As the volunteer recruitment and induction process takes a period of several weeks and involves the input of a variety of staff teams, we ask that anyone wishing to volunteer is able to join us for at least six months.

What does the recruitment and induction process involve?

To apply to volunteer with us you will first need to complete and return a Volunteer Application Form (please see ‘How to Apply’ below).

Once we have received your application a member of the team will contact you to discuss your application and, if a suitable role is available, we will arrange a mutually convenient time to meet you for an informal interview.

The informal interview is an opportunity for us to learn more about you as an individual and understand why you would like to volunteer, as well as a chance for you to find out more about the role you have applied for.

If both parties are happy to continue with your application we will then carry out a DBS check to the appropriate level and request references.

Following the satisfactory return of your DBS check and references the volunteering team will contact you to arrange your induction training. Your induction training will cover everything you need to know to get started as a volunteer, including topics such as safeguarding, confidentiality and health and safety.

The process from informal interview to getting started is likely to take at least six to eight weeks, although sometimes a little longer, depending on how long the checks take to be returned and the number of applications we are processing.

Can I claim expenses for volunteering?

We are happy to reimburse volunteers for out of pocket expenses incurred while volunteering with us. However we are unable to reimburse you for attending the initial interview and induction training.

What support will I be offered whilst volunteering?

Throughout your time as a volunteer you will be supported by your local volunteer co-ordinator, and where appropriate a member of staff in the team you are volunteering with. You will be introduced to your co-ordinator and local support during your induction.

Further training may also be made available to you during your time as a volunteer, where appropriate opportunities become available.

How to apply

To apply to volunteer with us please complete a Volunteer With Us form. To request a printed copy of the application form please call 01603 272336.

Further information

If you would like further information about any of the information above, or would like to speak to our volunteering team, please contact us on 01603 272336 or email volunteering@nchc.nhs.uk