We care for our staff

In addition to NHS pay, pension and annual leave entitlements, there are a range of additional benefits for NCH&C employees. In particular, we believe the mental, physical and financial health and wellbeing of our staff is paramount, and our aim is to ensure NCH&C staff have the resources and support they need to stay healthy and thrive in their professional and personal lives.


We’re enormously proud that feedback from the 2017 national NHS Staff Survey showed that NCH&C scored above the national average for how we prioritise health and wellbeing.
Health and wellbeing is now integral to our formal appraisal process, so our employees feel fully at ease discussing issues affecting their health and wellbeing with their manager. It also means they can be signposted to resources available within the Trust which may benefit them.

We further support the wellbeing of our staff by:

  • Providing direct access to internal and external support services
  • Supporting managers and staff to hold wellbeing conversations
  • Holding regular wellbeing roadshows
  • Encouraging staff to be healthy and stay active at work
  • Developing policies that support the needs of our staff at various stages of their life
  • Engaging with our staff throughout the year and annually through the staff survey
  • Continuously listening to our staff and promoting a culture of care and compassion
  • Continuing to carry out cultural inquiries led by our Freedom to Speak Up Guardians

Health and fitness

As well as benefiting from reduced membership fees for NHS staff at many Norfolk gyms and leisure centres, NCH&C staff enjoy access to gym facilities at our sites across Norfolk at heavily discounted rates.

We are also pleased to offer staff a broad range of resources aimed at encouraging healthy habits at work and in life, and NCH&C staff benefit from access to a free of change Staff Physiotherapy Service.

Julie Anderson

Every day is a challenge and I am always learning something new.

Julie Anderson

Community Nurse

I qualified in September 2017 and was taken on by NCH&C as a community nurse in October 2017 as part of their new programme for newly qualified nurses. I have now been working for the trust for over a year as part of the Diss community nursing team. Every day is a challenge and I am always learning something new. I find NCH&C to be friendly, open, honest, supportive, where staff are hard-working and patient centred. Achieving a good work/life balance and having a career that enables me to do so is very important.